Privacy Policy

1. Who We Are

Ford Environmental Ltd provides asbestos removal and environmental services within the United Kingdom.

For the purposes of UK data protection law, Ford Environmental Ltd is responsible for the personal information collected through this website and through enquiries made directly to us.

2. Information We Collect

When you contact us, request a quotation or submit information through our website, we may collect information including:

• Your name
• Email address
• Telephone number
• Postcode or property location
• Details relating to the service you require
• Information you provide within enquiry forms or correspondence
• Technical information relating to your use of our website

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and quotation requests
• Assess the work or services you require
• Communicate with you regarding potential or existing work
• Provide and manage our services
• Maintain business and accounting records
• Comply with legal and regulatory obligations
• Protect our website, systems and business from misuse or fraud

4. Lawful Basis for Processing

We process personal information only where we have a lawful basis to do so. Depending on the circumstances, this may include:

• Taking steps at your request before entering into a contract
• Performing a contract between you and Ford Environmental Ltd
• Compliance with a legal obligation
• Our legitimate business interests, where those interests do not override your rights and freedoms
• Your consent where consent is specifically required

5. Website Enquiry Forms

Information submitted through our website quotation or contact forms is used to process and respond to your enquiry.

Our website may use third-party form processing services to securely transmit enquiry information to Ford Environmental Ltd.

Those service providers may process limited personal information on our behalf solely for the purpose of providing their services.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where reasonably necessary to operate our business, provide our services or comply with legal requirements.

These may include professional advisers, IT and hosting providers, email providers, form-processing services, contractors, insurers, accountants or regulatory authorities where applicable.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, regulatory and contractual requirements.

Different types of information may therefore be retained for different periods.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of processing
• Object to certain types of processing
• Request transfer of your information where applicable
• Withdraw consent where processing relies upon consent

These rights are subject to the conditions and exemptions contained within applicable data protection legislation.

10. Cookies

Our website may use cookies and similar technologies for essential functionality, security, performance and analytics where applicable.

Further information is provided in our Cookie Policy.

11. Third-Party Services and Links

Our website may use or link to services operated by third parties. Those organisations may process information according to their own privacy policies.

Ford Environmental Ltd is not responsible for the privacy practices of third-party websites that we do not control.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, website, legal obligations or business practices.

The latest version will be published on this page with the applicable revision date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact:

Ford Environmental Ltd
Staffordshire, United Kingdom
Email: info@fordenvironmental.com

14. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we have the opportunity to address your concerns.

You also have the right to make a complaint to the UK Information Commissioner's Office (ICO), the UK's independent data protection regulator.