Terms & Conditions

1. About Ford Environmental Ltd

Ford Environmental Ltd provides asbestos-related and environmental services within the United Kingdom.

These website terms apply to use of this website. Individual projects may also be subject to separate quotations, scopes of work, project documentation and additional contractual terms.

2. Use of This Website

You may use this website for lawful purposes and to obtain information about Ford Environmental Ltd and its services.

You must not use the website to:

• Commit or encourage unlawful activity
• Attempt unauthorised access to our systems
• Introduce malicious software or harmful code
• Interfere with the security or operation of the website
• Submit fraudulent, abusive or deliberately misleading enquiries

3. Website Information

Information on this website is provided for general information about our business and services.

We aim to keep information accurate and current, but we do not guarantee that all content will always be complete, error-free or suitable for every project.

4. Enquiries and Quote Requests

Submitting an enquiry or requesting a quotation does not create a binding contract.

We may need additional information before confirming whether we can undertake work or provide an accurate quotation.

This may include photographs, survey information, laboratory results, property details, access requirements or an inspection.

5. Quotations

Quotations are based on the information available at the time they are prepared.

A quotation may be revised where relevant information was not available, where the agreed scope changes or where site conditions materially differ from those reasonably anticipated.

Any validity period stated on a quotation will apply.

6. Asbestos Identification

Where identification is required, appropriate asbestos surveying, sampling or laboratory analysis may be necessary.

Customers should not drill, cut, sand, break or otherwise disturb suspected asbestos-containing materials without appropriate advice.

7. Scope and Regulatory Requirements

Different types of asbestos work are subject to different legal, technical and licensing requirements.

Ford Environmental Ltd will only undertake work that falls within its lawful scope, competence and applicable regulatory requirements.

8. Access and Site Conditions

Customers are responsible for providing reasonable access to the property or work area where access has been agreed as part of the service.

Work may be delayed, suspended or altered where site conditions create an unforeseen safety, access or regulatory issue.

9. Customer Responsibilities

Customers should provide accurate information relevant to the work, including known asbestos records, survey information and relevant property information where available.

Customers must not knowingly conceal information that could materially affect safety, legality, pricing or the scope of work.

10. Changes to Work

Any significant changes requested after a quotation or scope has been agreed may require revised pricing, timescales or documentation.

11. Waste

Waste arising from our work will be handled in accordance with applicable legal requirements and the agreed scope of work.

Where relevant, asbestos-containing waste will be contained, transported and disposed of using appropriate procedures and authorised waste routes.

12. Delays

We will make reasonable efforts to meet agreed timescales.

However, timings may be affected by matters outside our reasonable control, including access issues, weather, regulatory requirements, laboratory results, third-party delays or unforeseen site conditions.

13. Payment

Payment terms will be stated on the relevant quotation, invoice or other project documentation.

Payment must be made in accordance with those agreed terms.

14. Cancellation

Cancellation rights and charges may depend on the type of customer, the nature of the work, whether materials or services have already been ordered and whether work has commenced.

Nothing in these terms removes statutory cancellation or consumer rights where they apply.

15. Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful.

Subject to applicable law, Ford Environmental Ltd will not be responsible for losses caused solely by reliance on general website information rather than project-specific professional assessment.

16. Intellectual Property

Unless otherwise stated, original website text, branding, design, graphics and other original content belong to Ford Environmental Ltd or are used with permission.

Content may not be reproduced or commercially exploited without permission.

17. Third-Party Links and Services

This website may contain links to external websites or use third-party technical services.

We are not responsible for the content or availability of third-party websites that we do not control.

18. Complaints

If you are dissatisfied with our service, please contact us as soon as reasonably possible so that we can review the matter.

Further information is available in our Complaints Procedure.

19. Privacy

Personal information is handled in accordance with our Privacy Policy.

20. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our website, business practices or legal requirements.

21. Governing Law

These website terms are governed by the laws of England and Wales, subject to any mandatory rights that apply to consumers.

22. Contact Us

Ford Environmental Ltd
Staffordshire, United Kingdom
Email: info@fordenvironmental.com